| TRTS
is a web enabled Trouble Report Tracking System.
This system
is flexible enough to be used as:
 |
Software
Defect Tracking System |
|
Help
Desk Trouble Report Tracking System |
TRTS
is easily adaptable to your company.
TRTS uses
a client-server architecture. Your investment is protected because
it was built using Microsoft Technology. The server uses Windows
2000 and Microsoft SQL Server. On the client side all you need
is Microsoft's Internet Explorer.
Reports have been developed
using Crystal Reports, which is the standard reporting tool in
the industry.
PURCHASE
OR RENT:
TRTS
is offered in two ways:
| 1. |
Install
it in your company's data center: |
| |
Our engineers
can help you install TRTS
in your data center so users can access the application via
your intranet. |
| 2. |
Outsourcing |
| |
For
companies that are not interested in running their own data
centers and administering their own servers, we offer the
option to install TRTS
in our servers and access the application over the internet
from anywhere in the world.
Our engineers are specialists in TRTS,
Windows 2000 and the Internet. They will take care of the
administration of the server and will be dedicated to insure
that your information is secure and well protected.
If at
some point you decide you want to install TRTS
in your own data center, then the same software will run
locally, which means you do not have to retrain your users. |
ON-LINE
SUPPORT
Our help desk is available over the internet 24 hours
a day, 7 days a week. |
